Contact Center Automation
Handle inbound and outbound calls at scale — lead qualification, appointment booking, collections, and support — 24/7 without added headcount.

Contact Center Automation
Gowajee voice agents operate 24/7, handling both inbound and outbound call scenarios at scale. From lead qualification and appointment booking to payment reminders and customer support — if it's a repeatable phone conversation in Thai, Gowajee can automate it.
Businesses using Gowajee see higher pickup rates, better first-call resolution, and smoother operations from day one — without growing their headcount.
Key points:
- Inbound: IVR replacement, customer support, intelligent routing
- Outbound: lead qualification, appointment reminders, collections, delivery notifications
- 24/7 operation with no added staffing cost
- Human handoff controls when escalation is needed
- 75% task completion rate — on par with human agents
Before You Start.
Discover answers to FAQs about our AI voice tech, features, pricing, security, and integration.
Gowajee is built natively for Thai — not adapted from English. Our STT and TTS models are trained on real Thai data, which means better accuracy on the names, dialects, and domain vocabulary your callers actually use. We're also PDPA-compliant and operate within Thailand's data sovereignty requirements.
No. Our no-code Flow Editor lets operations and CX teams design and manage voice flows without engineering involvement. API access is also available for deeper integrations.
Yes. The platform supports inbound handling (IVR replacement, customer support) and outbound automation (lead qualification, appointment reminders, collections).
Yes. Gowajee is built with enterprise security standards in mind — including role-based access controls, data handling agreements, and audit-ready documentation for IT and procurement teams.
Most enterprise pilots (POCs) go live within 2–4 weeks, depending on integration complexity. Our team supports the full onboarding process from flow design to telephony setup.
Explore the future of voice ai
Practical insights on Thai-language AI, contact center automation, and enterprise deployment — from the team building it.
Let’s build smarter voice experiences together
Ready to pilot Gowajee in your contact center? Whether you have a specific use case in mind or want to explore what's possible — our team is here.

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