Ultra-realistic AI voices

AI Real-Time Analytics

Stop manually reviewing call recordings. Gowajee's AI analytics does it for you — at scale, after every single call.

Every call analyzed. Every insight surfaced automatically.

Gowajee's analytics layer works on two levels. In real time, you can monitor live call performance — active sessions, intent detection, and handoff triggers — from a unified dashboard. After each call ends, our LLM-powered post-call analysis automatically extracts intent, outcome, and key signals without any manual review.

You can also define custom analytics fields tailored to your use case — lead score, qualification status, objection type, or any business-specific metric — rolled up across all campaigns in your BI dashboard.

Key points:

Real-time dashboard: live call monitoring and active session tracking
Post-call AI analysis on every call — automatic, no manual review
Custom analytics fields per use case
Campaign-level BI reporting: volumes, outcomes, and trends
Full call recordings with role-based access

Faq

Before You Start.

Discover answers to FAQs about our AI voice tech, features, pricing, security, and integration.

001

What makes Gowajee different from global Voice AI platforms?

Gowajee is built natively for Thai — not adapted from English. Our STT and TTS models are trained on real Thai data, which means better accuracy on the names, dialects, and domain vocabulary your callers actually use. We're also PDPA-compliant and operate within Thailand's data sovereignty requirements.

002

Do I need a developer to set up Gowajee?

No. Our no-code Flow Editor lets operations and CX teams design and manage voice flows without engineering involvement. API access is also available for deeper integrations.

003

Can Gowajee handle both inbound and outbound calls?

Yes. The platform supports inbound handling (IVR replacement, customer support) and outbound automation (lead qualification, appointment reminders, collections).

004

Is Gowajee secure enough for enterprise deployment?

Yes. Gowajee is built with enterprise security standards in mind — including role-based access controls, data handling agreements, and audit-ready documentation for IT and procurement teams.

005

How long does it take to go live?

Most enterprise pilots (POCs) go live within 2–4 weeks, depending on integration complexity. Our team supports the full onboarding process from flow design to telephony setup.

Insights & Resources